Introduction
Collection and Use of Personal Information
Disclosure
Use by Third Parties
Security
Cookies
For further information

The Fragrance Gallery recognises the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual ("personal information"). This Internet Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes.

This web site is owned and operated by The Fragrance Gallery and will be referred to as "we", "our" and "us" in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this web site, which is set out on this web site page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site.

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the web site. We do not make any representations about third party web sites that may be linked to the web site.

Collection and Use of Personal Information:
Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. You do not have to be a registered user to visit The Fragrance Gallery's web pages. We only require further information if you register an account with us or if you wish to purchase our products or receive our newsletter. There are a number of situations in which your personal information may help us provide you with a better service.

We may ask for your personal information when you are discussing a product or account issue on the phone, registering for an account, participating in an online survey, purchasing a product or if you wish to receive our newsletters. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, contact preferences and your credit card information for making payment for a product or service if opting for this payment method.

We also collect non-personal information regarding customer activities on our website, such as the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites and Internet services are of most interest to them.

Disclosure:
The Fragrance Gallery does not sell or rent your contact information to other marketers. There are times when it may be necessary for The Fragrance Gallery to make certain personal information about you available to companies that we have a strategic relationship with to provide products and services to you on our behalf. These companies may help us process information, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with our policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the The Fragrance Gallery website.

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

Use by Third Parties:
This web site contains links to other web sites. These linked sites are not under our control & we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.

Security:
We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. The Fragrance Gallery uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from us, you must use an SSL-enabled browser such as Safari or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it is transmitted over the Internet. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

Cookies:
Cookies are data that a Web site transfers to an individual's hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most Web sites, including those operated by us, can facilitate a user's ongoing access to and use of a site. They allow us to customise the web site to your needs. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with some features of our on-line services.

For further information:
You have a right to access your personal information which The Fragrance Gallery collects and holds about you. If you wish to see your personal information, change or update your details or have any questions about this Privacy Policy, please contact:

fragrances@fragrancegallery.com.au
Phone: 03 9727 2337
Fax: 03 9727 2373

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's web site. http://www.privacy.gov.au/